Privacy Policy

Last updated: October 25, 2026

Balance Fitness (“Balance Fitness,” “we,” “us”) is a locally owned gym at 809 Park St., Castle Rock, CO 80109. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out a form on our website, call, text or email us, we collect the details you choose to share, such as your name, email address, phone number and the content of your message. If you become a member, we collect the information needed to set up and manage your membership.

Information collected automatically. Like most websites, our site and the services it uses may automatically collect technical information such as your IP address, browser type, device type, pages viewed and the date and time of your visit. Some of this is collected through cookies and similar technologies described below.

How we use your information

  • To respond to your questions and requests, including tour requests
  • To set up, manage and support your membership
  • To operate, maintain and improve our website
  • To understand how visitors use our site and to measure and improve our advertising
  • To protect the security of our website and prevent spam or misuse
  • To comply with legal obligations

We do not sell your personal information.

Cookies and third-party services

Our website uses a few third-party services that may set cookies or collect information when you visit:

  • Meta (Facebook) Pixel – helps us understand visits from our Facebook and Instagram ads and show relevant ads. Meta may collect information about your visit under its own privacy policy. You can manage ad preferences in your Facebook account settings.
  • Google reviews widget (Trustindex) – displays our public Google reviews on our site.
  • Google Fonts – loads the fonts used on our site, which shares your IP address with Google.
  • Website hosting and security tools – keep our site running, secure and free of spam.

You can set your browser to block or delete cookies. Some parts of the site may not work as intended if you do.

How we share information

We share information only with service providers who help us run our website and our business (such as our website host, form and email tools, and membership or payment providers), when required by law, or to protect the rights and safety of Balance Fitness, our members and others.

How long we keep information

We keep personal information only as long as needed for the purposes described above, including meeting legal, accounting and membership record requirements.

Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@balancefitnesscr.com. We will respond as required by applicable law.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them online. Members must be 18 to join, or 13 when joining with a parent or guardian.

Security

We use reasonable measures to protect your information, but no website or online transmission is completely secure.

Links to other websites

Our site may link to other websites, such as Google or social media. We are not responsible for their privacy practices, so please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed.

Contact us

Balance Fitness
809 Park St., Castle Rock, CO 80109
Phone: (303) 663-2606
Email: info@balancefitnesscr.com